Let's talk
Questions about sizing, an order or an exchange? We usually reply within an hour (10am–10pm).
Frequently asked
How long does delivery take?+
Inside Dhaka 1–2 days, outside Dhaka 2–4 days after your order is confirmed.
What is the delivery charge?+
Inside Dhaka ৳70, outside Dhaka ৳130. Orders over ৳2,500 ship free.
Can I exchange a product?+
Yes — within 3 days of delivery if the item is unused and has its tags. Contact us and we'll arrange it.
Can I check the product before paying?+
Yes. With Cash on Delivery you can check the product in front of the delivery person before paying.
How do I know my size?+
Every clothing product page has a size guide. Still unsure? Message us your height and usual size and we'll help.
Do gadgets come with a warranty?+
[Add your warranty terms here — e.g. 7-day replacement for manufacturing defects.] Please check the product in front of the delivery person.
Can I return personal care products?+
For hygiene reasons, opened personal care items (brushes, skincare, lotion) cannot be exchanged. Unopened items follow the normal 3-day exchange.